Shipping and returns
You will receive an email when your order has been dispatched.
Orders are posted Monday – Friday excluding Bank Holidays (UK).
If you do not receive your inland (UK) parcel within 3 days then contact us.
Please note that the customer is responsible for paying any import duties or other related costs.
Estimated shipping costs:
UK: around £4.99
EU: around £14.99
Rest of World: around £21.99
Please note: The actual costs of shipping are calculated at the checkout.
Estimated shipping time:
UK- 3 working days
Europe - 7 working days
Rest of World - 14 working days
Please note: these times depends from our mail service providers or due to increased demand.
ORDER CANCELLATION AND RETURNS POLICY
In accordance with EU and distance selling regulations, you have 14 days from the date you receive your sling to receive a full refund of your purchase price. To cancel your order you must notify us in writing at email@example.com.
For a refund, the sling has to be unused, undamaged, in its original condition and in its original packaging. We cannot cover the cost of returning the item to us.
Please contact us at firstname.lastname@example.org before returning goods due to fault, including a description of the fault and if possible, send us a photo. We take 1 year guarantee if product proven to be faulty as result of manufacturing error.
If you have any issues about your order please contact us as soon as possible. Please remember to include all relevant paperwork.
Our Return Address:
4 Beecham berry