B2B/Wholesale Terms & Conditions
Postage
B2B postage is weight-based as follows but may be updated from time to time inline with Royal Mail price increases:
1 sling £4
2 slings £8
3-4 slings £16
5-10 slings £22.50
11-19 slings £25.00
Please contact us at info@mamaruga.com to enquire about shipping options for orders of 20 or more slings and let us know if you have a preferred courier.
Dropshipping
If you are a babywearing consultant and would like to sell our slings without holding stock – get in touch for details.
VAT
Mamaruga does not currently pay VAT and so does not charge VAT on any products. If you are a VAT registered wholesaler please get in touch to discuss pricing.
Stock Availability and Deliveries
The waiting time can take up to 2 weeks from the time of your order, but Mamaruga Ltd. will aim to deliver your products as soon as possible and is usually within a few days.
Larger orders may take longer, please check with us if you need an order urgently.
If you have any questions please email info@mamaruga.com
Cancellation Policy
You may cancel your order for any reason up to the point of dispatch. If you cancel the contract within this time period, any payments made by you will be refunded in full within 14 days (excluding custom orders or orders over 25 slings).
Returns Policy
We do not accept returns on wholesale orders unless faulty.
Warranty
We offer a warranty of 2 years on our slings; that it will be free from defects or faulty workmanship for this period.
Our slings need to be looked after to avoid unnecessary damage. However, if there are genuine problems with a product, you as the retailer must fix the situation (offer an exchange or refund). You mustn’t tell the customer to go back to the manufacturer. Our contract exists with you and we will liaise with you to resolve any problems. On the rare occasion there is a faulty product we will of course exchange this for another one with yourselves – contact us to identify if there is a manufacturing fault before issuing any refund for the same.
Please note:
In case of delivery of goods abroad, Mamaruga Ltd is not responsible for any customs duties, fees or taxes incurred due to the transport of goods from the United Kingdom. These costs shall be covered solely by the Buyer.
A contract between the B2B Customer (Retailer) and Mamaruga Ltd for the sale of our products will only exist once an order has been accepted, processed and dispatched. This does not affect your statutory rights.
By placing a wholesale order with Mamaruga Ltd you will be deemed to have read, understood and agreed to our full wholesale terms and conditions mentioned above.
Mamaruga Limited
Company Registration No: 11900042
Registered Office: C1 Coalport House, Stafford Court, Telford, Shropshire, TF3 3BD, UK.